Privacy Policy

Overview

UPS Group is committed to protecting the privacy and confidentiality of personal data provided by employees,
customers, business partners, suppliers, website visitors and other identifiable individuals. This Privacy Policy
explains how UPS Group collects, uses, stores, discloses and protects personal data in line with applicable
Nigerian data protection laws.

UPS Group operates as a multi sector business with activities spanning agriculture, manufacturing,
pharmaceuticals, cosmetics and investment services. All subsidiaries of UPS Group are required to comply
with this Policy when processing personal data.

Purpose of this policy

This Policy is designed to:

  • Explain how personal data is processed by UPS Group
  • Describe the rights of individuals whose data we collect
  • Outline the safeguards we use to protect data
  • Ensure compliance with applicable Nigerian data protection laws, inluding the Nigerian Data Protection Act 2023 and relevant subsidiary regulations.

Scope

This Policy applies to all personal data processed by UPS Group and its subsidiaries, whether collected online,
o line or through third parties. It covers data relating to employees, job applicants, customers, suppliers,
contractors, partners and website visitors.

Personal data we collect

UPS Group may collect and process personal data including but not limited to:

  • Full name and contact details such as email address, phone number and physical address
  • Business related nformation provided during transactions or partnerships
  • Website usage data such as IP address, browser type and pages visited
  • Any other information voluntarily provided through forms, correspondence or applications

How we collect personal data

Personal data may be collected through:

  • Direct interactions such as email communication, phone calls and forms
  • Our website when users submit inquiries or purchase our products
  • Recruitment and employment processes
  • Business engagements with partners, vendors and suppliers

Purpose of processing personal data

UPS Group processes personal data for the following purposes:

  • To provide products and services
  • To respond to inquiries and communications
  • To manage business relationships and transactions
  • To process employment applications and manage human resources activities
  • To comply with legal and regulatory obligations
  • To improve our website, operations and service deliver
  • To send updates or information where consent has been provided

Disclosure of personal data

UPS Group does not sell personal data. Personal data may be shared only when necessary with:

  • Subsidiaries and a iliated entities within UPS Group
  • Service providers and vendors acting on our instructions
  • Regulatory authorities where required by law
  • Legal or professional advisers where necessary

All third parties are required to apply appropriate safeguards and confidentiality standards.

Data security

UPS Group implements reasonable technical and organisational measures to protect personal data against
loss, misuse, unauthorised access, alteration or disclosure. Access to personal data is restricted to authorised
personnel only and handled on a need-to-know basis.

Data retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as
required by applicable laws. When personal data is no longer required, it is securely deleted or destroyed.

Complaints

If you believe that your personal data has been processed in a manner that violates applicable data protection
laws, you have the right to lodge a complaint with UPS Group through our official contact details.

You also have the right to escalate unresolved complaints to the Nigeria Data Protection Commission (NDPC),
the supervisory authority responsible for data protection in Nigeria.

Rights of data subjects

Individuals whose personal data is processed by UPS Group have the right to:

  • Request access to their personal data
  • Request correction of inaccurate or incomplete data
  • Withdraw consent where processing is based on consent
  • Request deletion of personal data where legally permissible
  • Object to certain types of processing
  • Request restriction of processing
  • Request information about how their data is used
  • Requests may be subject to verification of identity.

Changes to this policy

UPS Group may update this Privacy Policy from time to time to reflect changes in legal requirements or
business practices. The most current version will always be available on our website.

Contact Information

For questions, concerns or requests relating to this Privacy Policy or the processing of personal data, please
contact us:

Email: info@upsgroup.org

Phone: 08035051124

Address: 49 Johnson Street, Surulere, Lagos

Website: www.upsgroup.org